Terms & Conditions
Thank you for visiting Oyster Craft! By using our website and making purchases, you agree to the following terms. These guidelines ensure a smooth experience for both you and us.
Website Use
You can explore and shop on our site, but please respect our content. All designs, photos, and materials are the intellectual property of Oyster Craft. Don’t duplicate or use them without permission.
Your Personal Information
When you make a purchase, we collect necessary information like your name, shipping address, and payment details. Rest assured, we handle your data responsibly and in line with our privacy policy. We’ll only use it to fulfill your order and improve your shopping experience. Your information won’t be shared with third parties unless it’s needed to process your order or required by law.
Orders & Payments
Once you’ve placed an order, we’ll send you a confirmation email. Please ensure all details are correct. We accept payments through various methods listed at checkout, and prices include applicable taxes. If something is unavailable or there’s an issue, we’ll contact you promptly to resolve it.
Shipping & Delivery
We aim to get your items delivered as quickly as possible. Delivery times and shipping costs are displayed during checkout. While we strive for timely delivery, we cannot be responsible for delays caused by external factors. If there’s a shipping issue, we’ll communicate any delays to you.
Returns & Refunds
If you’re unhappy with your purchase, you can return the item within 7 days of delivery. Products must be in their original condition, unused, and with all packaging intact. Refunds will be processed once we receive and inspect the returned item. Certain items, like custom-made products, cannot be returned unless faulty.
Changes to These Terms
We reserve the right to modify these terms as needed. Please review them periodically for any updates. Your continued use of our site signifies your acceptance of any changes.
Contact Us
For any inquiries or support, feel free to contact our team through our website. We’re here to help!